Manage Your Daily Life in one platform

KLWD is the leading online food delivery platform in the Jordan, KLWD is a mobile and web-based platform that acts as a digital intermediary between customers, restaurants, and delivery couriers.

KLWD primary function is to allow users to browse menus from a wide variety of local restaurants, place orders for food, and have those orders delivered directly to their doorstep, often within 30-60 minutes.

KLWD will revolutionized the food industry by offering unprecedented convenience and choice.

KLWD Key Features for Users

1. Discovery & Browsing: Search Function: Search by restaurant name, cuisine type (e.g., Italian, sushi, vegan), or even specific dishes (e.g., "cheeseburger"). Categorized Listings: Restaurants are sorted into categories like "Healthy," "Fast Food," "Desserts," or "Top Rated." Filters: Users can filter options by delivery time, price, dietary restrictions (halal, vegetarian, gluten-free), and customer ratings.

2. Ordering & Customization: Digital Menus: View complete menus with prices, descriptions, and often photos of the dishes. Customization Options: Add special instructions (e.g., "no onions"), add extra toppings, or select spice levels. Cart Management: Easily add and remove items before proceeding to checkout.

3. Payment & Checkout: Multiple Payment Methods: Support for credit/debit cards, digital wallets (Apple Pay, Google Pay), cash on delivery, and app-specific payment. Saved Information: Securely save addresses and payment details for faster future orders. Order Scheduling: Option to schedule an order for a later time or date.

4. Tracking & Delivery: Real-Time Tracking: A map view that shows the restaurant preparing the order, the courier picking it up, and their live location enroute to you. Estimated Time of Arrival (ETA): Dynamic updates on how long until the food arrives. Courier Details: See the name and sometimes contact info of your delivery driver. 5. Post-Order Features: Order History: A log of past orders for easy reordering. Ratings and Reviews: Rate the restaurant and the delivery experience, and leave feedback on specific food items. Customer Support: In-app chat or help center to resolve issues like missing items or incorrect orders.

How KLWD Works: The Three-Sided Ecosystem

KLWD app successfully manages a three-sided marketplace:

For Customers: Provides convenience, choice, and time-saving. They pay for the food, a delivery fee, and sometimes a service fee.

For Restaurants: Provides a new sales channel and marketing platform, helping them reach customers beyond their physical location. Restaurants pay the app a commission fee on each order.

For Delivery Couriers (Riders/Drivers): Provides flexible earning opportunities. They are paid a fee per delivery, often based on distance and demand.

What Makes KLWD a Great Food Delivery App?

Wide Restaurant Selection: The number and variety of partnering restaurants is a key competitive advantage.

User-Friendly Interface: The app must be intuitive, fast, and easy to navigate.

Reliability: Orders must be accurate, and delivery times must be consistent and predictable.

Transparency: Clear pricing (including all fees upfront), real-time tracking, and clear communication.

Deals and Loyalty Programs: Subscription services (e.g., free delivery for a monthly fee), promo codes, and discount offers to retain customers.